Service Request Form Download service and summer service pdf form below PDF Service Form service request form Customer Information Requester Name * Email Address * Phone Number * Student Name and School name * School Board * Ship Back Address * City * Province * Postal Code * Attention To * Repair Information Original Invoice / Packing Slip Number System Serial Numbers Covered Under Warranty or Service Plus? * yesno If not covered, what service level is preferred? * level 0 (repair quote requested; customer to decide on desired repairs at that time) - minimum shipping base charge of $25 / system will be appliedlevel 1 (necessary repairs only; no battery replacements) - $50 / system for labour and shipping + parts up to $50level 2 (necessary repairs and transmitter battery replacements) - $95 / system for labour, shipping, and batteries + any extra parts up to $50level 3 (necessary repairs and transmitter / receiver battery replacements) - $195 / system for labour, shipping, and batteries + any extra parts up to $50level 4 (necessary repairs and transmitter / receiver battery and boom mic replacements) - $248 / system for labour, shipping, batteries, and mic + any extra parts up to $50 Above service levels apply to standard soundfield configurations only. Customer will be contacted with a repair quote for personal fm systems (base charge of $25 still applies). Customer will be contacted with a repair quote if required repairs exceed service level designation or replacements are required. What units have been sent in? * Soundfield Receiver / Speaker Teacher Transmitter / Microphone Handheld Transmitter / Microphone Charging Cradle Personal FM Transmitter Personal FM Receiver Power Adapters Boom Microphones Listening Accessories Other Please describe the issue with the unit and any troubleshooting performed (be specific) * Additional Comments / Special Instructions Charge for declined repairs * I understand that if this is not covered under warranty and repair is declined there will be a base charge of $25 for shipping. Captcha submit If you are human, leave this field blank.